 |
|
|
Refund Policy
Returns:
Customers can return non-defective products for a full refund, provided the item is back at Ikon IT Pty Ltds within 3 days. This is conditional on that the product is returned in "as new" condition, in it's original undamaged packaging, and unopened if sealed by the manufacturer. Shipping charges are not refundable. Refund amounts will be based on the currently listed price on our website, or the invoice - whichever is lower.
The customer is solely responsible for shipping any returned product back to Ikon IT Pty Ltds. Customers must ship the item back to Ikon IT Pty Ltds using a reputable carrier that is capable of providing proof of delivery and insurance for the entire value of the shipment. The customer bears all cost of shipping charges and all risk of loss in transit to Ikon IT Pty Ltds. The customer agrees that the returned product will be 100% complete, in re-saleable condition, and will be complete with original packaging, manuals, etc. If any of the listed requirements are not fulfilled, Ikon IT Pty Ltds reserve the right to reject the refund.
Shortages:
Please inspect the contents of your shipment carefully upon your receipt of it. You have three (3) days after confirmed delivery to report any shortages in the shipment. We will not accept any responsibility, or offer any options after those three days have passed.
Damage in transit:
Please inspect the contents of your shipment carefully upon your receipt of it. You have three (3) days after confirmed delivery to report any items that have arrived damaged or broken in transit. We will not accept any responsibility, or offer any options after those three days have passed.
|
|
|
|
|
|
