Business and Systems Analysis
Many SME’s (Small - Medium Enterprises) may not have the necessary in-house experience or resources to accurately determine the business requirements and justification for IT expenditure. Whilst investing in a corporate website or other may sound like a great idea, we can provide business analysts to accurately determine if and how an R.O.I (return on investment) can best be achieved.

Strategic Planning
“ The best defence is offence” - a philosophy which can be adopted by most businesses is to be proactive as opposed to reactive. With a little effort, business managers can forecast business growth and budget for planned IT expenditure in advance. This allows sufficient time to define the most appropriate solution and to obtain tenders for the necessary software and equipment.

Solution Specification
Many SME’s often mistakenly purchase technology which is not a holistic fit with the business’s requirements and/or medium and long term goals, wasting both money and resources. By utilising a solution specification process, we enable the project stakeholders and end-users to define these requirements, enabling us to determine the technology which best complements the circumstances.

Project Management
A project, by definition has specific start and end dates and usually consists of a defined scope, finite budget, specific end results (or deliverables) and assigned resources. One of the primary roles of Project Managers is the management of the work process, and as a project gets larger, there is more need to utilize formal processes and techniques in order to minimize risk.

System Deployment and Integration
Once specified and delivered to site, the Project Manager will ensure that the new system is deployed and integrated with the existing business systems in accordance with the documented deployment strategy. To ensure that live systems are integrated smoothly, we will often undergo a simulated or offline implementation and establish contingency plans to facilitate a live rollback as necessary.

Change and Issue Management
In larger development and/or integration projects it is essential to accurately define and manage the scope of the project requirements in order to avoid budget and schedule overruns causing the project to fail to meet its goals. A robust and thorough change and issue management process enables our team to manage the inevitable amendments to scope that are part of any project.

Servicing and Support
Through a service and maintenance plan, the inherent risk of downtime associated with all technology based solutions can be reduced to an acceptable level. Regular checks on the health and performance of the associated systems can alert the client of a potential issue and enable preventative steps to be undertaken with little or no impact on the business.