Security and Disaster Recovery
We can provide protection to your systems to minimise the constant threat from viruses, worms and the like through the use of both physical and electronic means and ensure reliable protection. In the advent of fire, flooding, or other disaster, it is essential to have a well documented DR plan, which can reduce the possibility of data loss, and hasten the process of re-establishing business operations.

Hardware and Equipment Specification
For most projects, the system requirements will be based on the client’s needs analysis and will be defined in the solution specification. An engineer will utilise capacity planning to determine the physical requirements of the servers and infrastructure, and a prepare both a logical network / dataflow diagram and a technical specification which can be utilised for the tendering process.

Software and Systems Integration
Utilising off-the-shelf software is the preference for most modern businesses; TCO is low and reliability and compatibility are high. Through the use of feature driven, cost base analysis, Ikon are able to assist growing business by evaluating new client/server and database driven software, and ensure that the new applications can be integrated into the existing business processes.

Networking and connectivity
Ikon’s experience spans all phases of network systems integration and implementation. Installations and support services have been provided to both domestic and commercial entities, ranging in scope from single, small locations seeking WAN access, to regional deployments accessed by international offices and clients using RAS and VPN.

Internet Solutions
ikon has the technical, creative and corporate experience to offer complete online solutions. From an Internet perspective, this includes both static and dynamic web site design, development and deployment, database integration, content management systems, e-commerce and back-office integration.

Email and Communications
Our online solutions extend well beyond static websites – email, messenger services, Internet faxing and VOIP provide efficient, cost-effective communication. RAS and VPN provide users remote access to vital information, Dynamic websites encourage patronage through the provision of relevant and timely data and our broadband offering enables more efficient internet access and mail delivery.

System Administration and Servicing
Our commitment to you doesn’t stop when your new system goes live, through the use of maintenance plans and service level agreements, our maintenance team can provide you with post-implementation services dedicated to keep your systems fully operational. Our plans can provide 24x7 monitoring, preventative maintenance and flexible response times to suit your budget.