Trading Terms and Conditions


Definitions:
Ikon IT Pty Ltd, This is the dealer in which you are purchasing from (Ikon IT Pty Ltd as trustee for Ikon IT Group ABN 50 169 701 076)

Customer, This is the person or company in which is purchasing a product or service from Ikon IT Pty Ltd
By purchasing from Ikon IT Pty Ltd, you are acknowledging that you have read, understood, and agree to be bound by our terms and conditions as set out below.

Privacy Policy:
All information submitted to us is private and confidential and not shared with any third party. Unless we're presented with a court order, your information will not be released or sold to any other person.

Payment Methods:
Ikon IT Pty Ltd accepts Direct Deposit, Money Order, Visa, MasterCard, Bankcard and American Express (American Express incurs a 3% surcharge) to pay for goods or services. All credit card orders are subject to verification and approval. Credit cards are not charged until the order has been processed and is ready to ship unless the order is not a stocked item (special order). Orders paid for by Direct Deposit will not be processed or shipped until the funds transfer has been fully verified.

Pricing Policy:
Prices are set at the time of purchase and are subject to change without any notice. We reserve the right to not honor typographical errors on prices.

Acceptance of orders:
Ikon IT Pty Ltd reserves the right to refuse or cancel an order at any time, for any reason. In addition, an automated electronic order confirmation does not indicate acceptance of an order.

Limitation of Liability:
All products sold are to be used at your own risk. Under no circumstances is Ikon IT Pty Ltd liable for the following:
(1) Third party claims against you for damages,
(2) Loss of, or damage to your records, data, or any type of hardware/equipment,
(3) Economic consequential damages (including lost profits, lost data, or lost savings), or incidental damages even if we are aware of the possibility.
(4) Any consequential damages. Consequential damages is defined as any damage which is a consequence of using this product or our website (data loss; hardware loss; or economic losses like profit loss, customer loss, or time loss).

Ikon IT Pty Ltd liability is limited to the cost of the product purchased from us. All of the products that we sell are to be used at your own risk and we are in no way liable for any loss, damage or injuries suffered from poor installation or use.

Once shipped, goods become the responsibility of the customer which then has consumer rights to the goods being delivered by the carrier.

Warranty:
All products purchased from Ikon IT Pty Ltd come with a 12 month warranty against manufacturer defects starting from the receipt or invoice date, and the warranty only applies to the original purchaser. Consumables are exempt from this warranty and can only be returned if a defect is found.

Our warranty does not apply to any item that has been modified, overclocked, abused, or mis-used. Products are not warranted as to compatibility with your current components in regards to use, fit, or utility. The consumer is responsible for making sure that the parts ordered from Ikon IT Pty Ltd will be compatible with their system (e.g correct heatsink for your CPU).

Ikon IT Pty Ltd reserves the right to repair or replace defective items under warranty as we see appropriate.

The customer is solely responsible for shipping any returned product back to Ikon IT Pty Ltd. Customers must ship the item back to Ikon IT Pty Ltd using a reputable carrier that is capable of providing proof of delivery and insurance for the entire value of the shipment. The customer bears all cost of shipping charges and all risk of loss in transit to Ikon IT Pty Ltd

Please include your original invoice number and contact details, a description of the problem, and any other information you think might be related.

Adequately pack the product for shipment to us. Do not ship the product back to us using only the original retail box the product came in. We will reject any package sent to us like that. Pack it well - any damage caused to the product due to poor packaging or shipping choice is your responsibility and we will not replace or repair the product under warranty. In cases of returns for refunds/credits you must include a copy of the original receipt.

For more information please email: mail@ikon.net.au